Direct Response or Media Marketing is a very important part of your business equation. It creates the need for immediate response when phone volume ramps up or the ability to ramp down between customer contact times. The ability to record the responses or contacts generated by each campaign is also important in order to measure their effectiveness.
Infinity Contact Value
Providing our comprehensive customized scripting, continuous call flow monitoring and cross trained agent pool we are able to meet the high demands that Direct Response generates. We are able to cut down on lost calls or busy signals that can happen when not properly managed due to unanticipated call volumes. By accessing our Intranet page Agents can quickly access details and procedures needed to articulate and collect the appropriate information pertaining to your campaign