Live Chat Response

Customer service is no longer tied to the image from behind the store counter or on the other end of the phone. As online retail continues to grow and expand so does the need for online customer care and sales.


Live Chat Response

Live Chat brings quality company representation and knowledgeable answers which will increase your bottom line. By engaging the customer quickly and with easy access it shows that your company is reliable and responsive. Our Agents are selected for their natural abilities and trained in Infinity Contact methodology for Live Chat Response handling. It's easily brought to you with a customized URL that links directly to our platform. Just add a button to your website and it's that easy. Transparent reporting is provided to you and we will work with you to make sure our responses meet your requirements.


Our Chat Deliverables

We have the ability to cross sell and upsell. As always, we provide accurate, detailed information regarding the interaction through our reporting capabilities that can later be used for analytics and forecasting purposes.