Reporting & Analytics

While tracking individual campaign results and website utilization is good, taking it the extra step and flipping that information into new highly targeted campaigns, new Agent responses and website changes takes experienced management. Using our Client Center we can help you sort, compile and implement new solutions to better your end users experience. 


Transparent Reporting

Infinity Contact shines in the capabilities we provide via our reporting. We believe in transparency as a company and translate that belief to our reporting capabilities. We provide comprehensive raw data that can be manipulated in Excel for metric and analytic purposes. You are entrusting us with your customers, in turn we want you to be able to manipulate the data we provide from those services for the betterment of your business. If you would like to see how this works we would be thrilled to show you via a meeting that would take about a half hour of your time.


Analytics

By combining Analytics and Infinity Contact’s reporting you ensure that you are making an effort to understand your customers in order to meet and exceed their expectations. While tracking individual campaign results and website utilization is good, taking it the extra step and flipping that information into new highly targeted campaigns, new Agent responses and website changes takes experienced management. We can help you sort, compile and implement new solutions to better your end users experience.